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Policies

Refund/return Policy

All sales are final.

If a product is damaged during shipping, return the product in its original package for replacement. If you receive the wrong images in your order, contact us, and we will send the correct images.

Returned Check Policy

In the event a check is returned or dishonored, we will charge a $25 returned check fee.

Copyright Policy

All images on this site, unless otherwise specified, are copyrighted by Garth Frandsen. Images may not be reproduced, modified, or reused without prior written consent from Garth Frandsen Photography and Design. Violation of this policy is subject to prosecution as allowed by law.

Privacy Policy

Garth Frandsen Photography and Design ("we" or "us") recognizes the importance of protecting information about identifiable individuals ("personal information"). Protecting your privacy and the confidentiality of your personal information is fundamental to our relationship with you.

This privacy statement informs you of our policy on privacy, and tells you about the ways we ensure your privacy and the confidentiality of your personal information is protected.

1. Collecting and Using Information

Either before or when we collect personal information about you, we will explain how we intend to use it, and will obtain your consent if we wish to use your personal information for any other purpose. We will limit the personal information we collect to what we need for those purposes, and we will use it only for those purposes.

During the course of providing products or services to you, we may collect personal information in a variety of ways: face to face, on our web site, by telephone, by written correspondence, or by e-mail. The purpose or use to which we put personal information is restricted to providing you with products or services, to communicate information and offers on our promotions, and to understand your purchase preferences and history so that we can tailor our services to provide superior levels of convenience and service.

When you contact us through our web site, information is collected from you to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked at various times to provide information such as your name, email address or information about your preferences. On other occasions when we provide items for purchase online, we may request financial information to conclude the transaction, or your mailing address to ensure proper delivery.

We collect information on our web site in several different ways. We may collect information about your computer (including your IP address/domain name, screen size, browser type or other information about the computer used to visit the site) on the pages visitors access. This information does not include a visitor's name, postal address, phone number, email address or other uniquely identifiable information. This information may be collected through a variety of means, including placing or recognizing cookies on your machine. Our purpose in collecting such information is to improve the design of our web pages.

When a purchase is made through our online store, we may ask for your name, address, telephone number, email address and preferences. This information helps us process your order quickly, communicate effectively with you, and provide you with the services and products you want.

When a purchase is made through our online store we collect your name, billing address, payment method and other financial information, which allows us to bill you for this order. We also collect mailing address and phone number to complete delivery.

The information that you provide is collected by Garth Frandsen Photography and Design. This information will be available only to Garth Frandsen Photography and Design. We do not sell, rent, lease, or otherwise disclose your information to third parties.

2. Releasing Information

During the course of providing products and services we may provide personal information to other persons:

  • where we have your consent
  • where the other persons are our suppliers or agents who assist us in serving you
  • where we are required or permitted to do so by law

All of the persons to whom we may provide personal information, as part of their contracts with Garth Frandsen Photography and Design, are bound to maintain your confidentiality and may not use the personal information for any unauthorized purpose.

Although unlikely, we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we will provide this information upon receipt of the appropriate documentation.

3. Protecting Information

We will protect your personal information with appropriate safeguards and security measures. We will retain your personal information only for the time it is required for the permitted purposes.

As stated, all of the persons to whom we may provide personal information, as part of their contracts with us, are bound to maintain your confidentiality and may not use the personal information for any unauthorized purpose.

We operate secure data networks protected by Industry standard firewall and password protection systems. Only authorized individuals have access to the information provided by our customers. Any particularly sensitive information, such as a customer's credit card number, is encrypted prior to transmission.

The length of time we retain personal information varies depending on the purpose for which it was collected and used. When your personal information is no longer needed we have procedures to either destroy, delete, or erase it.

Although no data transmission over the internet can be guaranteed to be 100% secure, we will make every effort reasonable to ensure that when we provide personal information by the Internet that it is either encrypted or protected by a password.

There may be links that will let you leave our web site. We do not control the links or their sites and we are not responsible for the contents of any linked site or any link contained in a linked site. The inclusion of any link does not imply endorsement of the site. The use and/or privacy provided by the operator of a linked site as to any information you provide in accessing a linked site is in no way subject to our privacy policy. Each linked site may have its own policy that could differ considerably from our policy, or the linked site may not display any privacy policy at all. In any case, even though a linked site is accessed through our site, we cannot be responsible for any use that a linked site may make of your information.

4. Providing Information Access and Accuracy

We will give you access to the information we have about you, and we will make every reasonable effort to keep your information accurate and up-to-date.

5. Respecting and Responding to Your Privacy Concerns

We will investigate and respond to your concerns about any aspect of our handling of your information.

If you have any questions or concerns about privacy, would like to request access to personal information our company has about you, or if you believe that any personal information we have about you is inaccurate or out of date please contact us. You may also request that your personal information, if any, be removed from our systems at any time by contacting us using one of the methods on our contact page.

5. Changes to this Policy

We reserve the right to change this policy statement at any time by posting a new privacy statement at this location. By using this web site, you agree to our Privacy Policy. Please be sure to visit this site often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes. Any changes to this privacy statement will be in compliance with applicable privacy laws.

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